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It's hard to imagine the city's swanky new Liberty Hotel was once the notorious Charles Street Jail. Entering the building once heralded a miserable night behind bars.
You are talking about Lili!!!!!! From Sonsie, right??? So glad to read this--We have had IDENTICAL experiences at Clink, service SUCKS----and were so excited when we strolled in one day just to check the place out and there she was! I got the impression she is mostly there during the day. Their loss, but mostly ours. You are right, she is a wonderful bartender--and wonderful person. My husband and I would happily go anywhere she is because we know we are guaranteed great service and a great time. We both often would call from work to say we were bringing clients at the last minute and the place could be jam packed, three deep at the bar, but she would somehow have finagled several seats and treat us and our clients like royalty. Who can ask for more than that? I have so many great stories but she basically is capable of doing handstands while jumping through hoops, juggling fireballs, and making drinks at the same time--all while smiling and being her lovely self. Was nice to see a posting like that, because I totally agree. I love Clink as a space but it is SOOOOOO frustrating and infuriating to be treated like that when you are giving them business. I should stop now before I start ranting........................
The best bartender I know in this city--lovely, professional AND FAST--is rumored to be working at Clink now, but I have yet to see her. Let's all hope its true, because that means we might have the hopes of getting a drink there one day. Until then, be prepared to wait. This is one of my favorite places in the city to go, but in my mind there is no excuse for the bad service. I'm sure that we are all partially to blame, as we all flock there every night. But honestly, is it that hard to look at a customer and smile? Even if you are busy and they will have to wait? My experience at Clink is always the same. The bartender acts annoyed at very my presence and tries to avoid eye contact as long as possible, as if that means I'm not really there yet. I have even been there on a wednesday night before and the guy behind the bar just couldn't be bothered. He wasn't even waiting on anyone else! Sure, I'm not 21 and drop dead gorgeous, but come on! A job is a job and service is service. Anyways, If you see a pretty blond bartender, go to her for drinks no matter how busy she looks, you are guaranteed good service.
Clink at the Liberty Hotel
CLINK IS NOT A PLACE TO DINE
We were totally impressed with Clink's website and menu, and made
reservations for 9:15 pm for ourselves and my nephew and wife from Charlotte
We arrived at The Liberty Hotel, and walked into the lobby to find it was
one big crowded deafening nightclub -- imagine standing in the pits at the
Indianapolis 500. Okay, it's a club, it's noisy. We were a half hour early
so we checked in with the Clink hostess to see if there was a table
available. There wasn't, so we went to Alibi to have a drink.
At Alibi, our waitress said she had a table we could have for 15 minutes,
which would work out perfectly for a quick drink before our dinner
reservations. She took our order and disappeared. It was over 10 minutes
before she finally brought our drinks, and then, 2 minutes later she
returned and told us the reservation party was here and we had to leave now.
We paid the check in cash, and she took the check and didn't return with the
change. We had to track her down to retrieve it.
We proceeded upstairs to Clink. Standing at the desk was so noisy that we
could hardly talk to the hostess. She said our table wasn't ready but we'd
get the next one available. We're overwhelmed with the noise in the lobby
we're standing in, looking into the restaurant, so I asked if the restaurant
had any quiet corners, where it would be possible to talk. It took several
rounds of what? what! what??? to communicate that question. The hostess said
if it was too loud she would have the manager turn down the music. HaHa!!
While waiting, my husband took the opportunity to check out Scampi's on the
lower level, to see if it were quieter and if we could get in there. He came
back and reported that the noise level was just as bad.
We were finally seated 10 pm, we were happy to see, as far from the entrance
as was possible, which I thought was good, as the best chance of being less
noisy. It wasn't. The hostess handed us menus. There seemed to be appetizers
on the first page, but then the next page had starters. It was too noisy for
her to describe what we were looking at, and too dark to read the menu. She
said she would have the manager turn up the lights (they appeared to be
off), but that was impossible so they brought us a second votive candle.
Our waiter was prompt, but the noise was so overwhelming that it was
challenging just to communicate sparkling or flat water. He handed us menus,
told us there were no more specials left for night. We asked what was good,
and he said "the salmon is great, the steak is great and the chicken is
great." We asked about wine and got the clueless type of commentary.
My nephew ordered a rye whiskey and got a bourbon.
We got up and left, and were only sorry we didn't make that decision at 8:45
instead of 10:15! We took a taxi to The Butcher Shop, where they bent over
backwards to accommodate us weary hungry travelers. Suggesting this, serving
that -- we had a delicious and delightful dinner at the Butcher Shop.
One last comment, we realized that during our walk through Clink, we had not
seen a single table with food or being served food, so we cannot comment on
either the taste or presentation. The Liberty Restaurants may be a great
club destination, but it has the worst service and the darkest, noisiest
dining room I have ever experienced. And, I can't repeat "noisy" too many
Donald and Lizzie Worcester MA
Welcome addition to the Wst-End/Beacon Hill are!
The Clink is the updated restaurant of the remodeled old jail. It caters to the hotel clients and the Beacon Hill crowd.
The menu and dishes offered were simple but sophisticated. The flavors of every dish were subtle, the dish presentation were artistic.
A simple frisee salad was a gourmet adventure. Roquefort dressing with walnuts were very well balanced and the result was appreciated by all.
The seared scalops were perfectly cooked and spiced with vanilla. The experience was wonderful.
The waitresses were polite and smiling.
Yes, it may have been a bit expensive, but prices were not very different from the prices of close by restaurants.
Will try it again